1. Dropchat Help Center
  2. Editing Dropchat Bots

How do I change the error message that My Dropchat bot displays?

In your chatbot library, click into the chatbot you want to change.

Then at the top left, click "Manage Chatbot".

From there, edit the text in the "Custom Error Response" field to change what the user sees when Dropchat returns a response error.